Dominic and Crew, I did a lot of shopping before I found Timberline. From the 1st phone call I felt like it was the way to go. No upsell, no pressure, Dominic listened to what I wanted and provided information and insightful suggestions. Cost was a primary concern but his suggestions made sense for the long run and added value to my project. He invited me to look at a previous project. I spoke to his customer, he had nothing but praise for Timberline, and groused that he wished his other contractors were half as good.
With a busy schedule Dominic was willing to “squeeze me in”. I was concerned that my project had no hard dates, my project was not big. I was concerned I would be at the bottom of his list. Dominic juggled his schedule, we fought with weather, his crew worked through the rain and mud. Throughout the process I was impressed with his staff and crew, his attention to detail and the communication. I never felt like the little guy, his response to me was always prompt, his calls to me were regular as we worked to finish my project. I even added additional work I wanted done after the building was up. He took it in stride and worked around the 40″ snowstorm, calling me to get his crew in as soon as my site was accessible.
I am very pleased not only with the finished product Timberline produced, but the entire experience. From start to finish I felt like a valued customer. I would not hesitate to recommend Timberline to anyone who asked. I am from Baltimore and new to the area. I feel like I have made a friend in the local area. He has become a resource for me and has made some referrals for other projects I have in mind. In the future if I need anything he will be my 1st call. Dominic says what he will do and does it, no BS, no excuses. Good customer service and value are hard to find, Timberline has it.
Very Best Regards,